PRIVACY POLICY

Effective Date: Aug 19, 2024

Welcome to www.cheeriosity.ca (“the Website”). This Privacy Policy explains how Cheeriosity Inc. (referred to as “the Company,” “Cheeriosity,” or stylized as “CHEERiosity”) collects, uses, discloses, and safeguards your personal information when you visit the Website and purchase products from us. By using the Website or purchasing products, you consent to the practices described in this policy. Please read it carefully to understand how we handle your information.

1. Information We Collect

a. Personal Information

When you make a purchase or interact with us, we collect personal information, including but not limited to:

• Name

• Email address

• Shipping address

• Phone number

• Payment information (processed securely via third-party payment processors)

b. Non-Personal Information

We may collect non-personal information automatically when you visit our website, such as:

• IP address

• Browser type

• Operating system

• Pages visited

• Time spent on the website

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate with you regarding your orders and provide customer support

• Improve our website and services

• Send you marketing communications (with your consent)

• Comply with legal obligations

3. How We Share Your Information

We share as little of your information as we can as infrequently as reasonably possible. We may share your information with:

• Service Providers: Third parties who provide services on our behalf, such as payment processors, shipping carriers, and email service providers.

• Legal Authorities: When required by law, to respond to legal processes, or to protect our rights and property.

• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and understand how you interact with our site. Please note that while you can control cookie settings through your browser, disabling cookies may affect your ability to use certain features of our website.

5. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have the right to access, update, and delete your personal information that we hold. Here’s how you can exercise these rights:

a. Accessing Your Information

To request access to the personal information we hold about you, please contact us at info@cheeriosity.ca. We will provide you with a copy of your information within a reasonable timeframe, typically within 2 weeks or less.

b. Updating Your Information

If you need to update or correct any of your personal information, you can do so by contacting us at info@cheeriosity.ca. You are responsible for ensuring the accuracy of the information you provide. We will make the necessary updates and notify you once they have been completed.

c. Deleting Your Information

To request the deletion of your personal information, please send an email to support@cheeriosity.ca. We will process your request in accordance with applicable legal requirements and notify you once your information has been deleted, subject to any legal obligations we may have to retain certain data. Deletion of your data will occur within 10 business days of us acknowledging your request.

d. Withdrawing Consent

If you have previously consented to receive marketing communications and wish to withdraw your consent, you can unsubscribe using the link provided in our emails or contact us directly at info@cheeriosity.ca. We will stop sending you marketing communications once your request has been processed.

7. International Data Transfers

Cheeriosity Inc. ships to Canadian addresses only. While we do not target international users, we may inadvertently collect data from international visitors to our website. In such cases, we handle all collected data according to this Privacy Policy, irrespective of the user’s location.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website after any changes indicates your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at info@cheeriosity.ca. Alternatively you can send mail to:

Cheeriosity Inc. (CHEERiosity)
PO Box 24
Glenevis, AB, T0E 0X0